How do you train and assist an army of baristas the most efficient way possible? You set up a virtual academy, helping out baristas from a distance. You add a Perfect Moose Greg. Now learning the art of the perfect brew is just a click away.
How McDonald's ANZ handle barista training
In 2024, Karla Brennan - Operations Manager McDonald's ANZ - introduced the Virtual Barista Training Academy.
"We asked ourselves a simple question: how can we make Barista Academy Training accessible for everyone? The answer? Make technology work harder for us.
Introducing the McCafe Virtual Barista Training Academy - where training from the comfort of tour own restaurent is now a reality. Our restaurant teams can now dial into workshops, ask questions, and ee training happen in real time. Gone are the days of scheduling conflicts and travel hassles. Now learning the art of the perfect brew is just a click away."
learn about the McCafe coffee set-up
Smart set-up for swift quality coffee serves
McCafe ANZ is strongly committed to coffee quality. Coffee setups are tested and compared until the most efficient combination emerges. Efficient, but never at the expense of quality. Quite the contrary.
The combination of coffee machinery such as grinders, tampers... also has to work well for the baristas. Happy staff: crucial for good business.
McDonald's combines Perfect Moose Greg with the Nuova Simonelli Aurelia 2 espresso machine.
McCafe of the year steams milk with the Perfect Moose
It's the Wangaratta Restaurant that won the McCafe of the year award.
Moose quoting Mac: "Paige and the Team continue to see strong results and re-invest in their McCafe, with new equipment. Being early adopters with the Perfect Moose, new coffee machines, recent grinders and strong succession planning, the team continues to grow market share. 2024 will see a major remodel in the Wangaratta Restaurant with exciting new layouts and capacity enhancements to continue to offer our customers and community the best possible experience."
McFlurry and moose hugs for all.
